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Citizen consultation

A participation mechanism designed to gather the opinions, suggestions, or proposals of users and citizens.

Citizen consultation

What is it?

Citizen consultation is a participation mechanism designed to gather the opinions, suggestions, proposals, comments, and contributions of users, citizens, and stakeholder groups regarding projects, regulations, policies, programs, or procedures undertaken by the entity prior to their formulation or to any decisions being made.

What is it?

Through your participation, we can prioritize issues of general interest, identify accountability strategies, optimize the entity's plans and programs, and improve procedures and legal provisions. As part of the dialogue process and to ensure citizen participation, the Fondo Nacional del Ahorro provides this space for you to learn about, share your opinions on, and submit proposals concerning the plans, programs, strategies, and regulatory projects that the entity will develop during the current period. For the Fondo Nacional del Ahorro, it is very important to foster citizen participation mechanisms that contribute to the formulation of policies and regulations within its scope. Accordingly, we present to the general public the proposed amendments to our product regulations so that we can hear your comments, suggestions, and observations.

Read about policy formulation

Evaluation tool: SISCONPES

Here you can review the progress of all CONPES documents, including those that involve the FNA, and you can then evaluate them through our service channels.

Go to evaluation tool
Evaluation tool: SISCONPES

Tools

Regulatory manager

Regulatory manager

More information
Construction Sector Statistics

Construction Sector Statistics

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Figures and Reports of Supervised Entities

Figures and Reports of Supervised Entities

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Government Entities' Public Information

Government Entities' Public Information

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News and Publications

News and Publications

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Regulatory portal

Regulatory portal

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Citizen participation in regulatory development

Citizen participation in regulatory development

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Fondo Nacional del Ahorro Regulations

Fondo Nacional del Ahorro Regulations

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Regulatory portal

Regulatory portal

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Regulatory manager

Regulatory manager

More information
Construction Sector Statistics

Construction Sector Statistics

More information
Figures and Reports of Supervised Entities

Figures and Reports of Supervised Entities

More information
Government Entities' Public Information

Government Entities' Public Information

More information
News and Publications

News and Publications

More information
Regulatory portal

Regulatory portal

More information
Citizen participation in regulatory development

Citizen participation in regulatory development

More information
Fondo Nacional del Ahorro Regulations

Fondo Nacional del Ahorro Regulations

More information
Regulatory portal

Regulatory portal

More information

Communication channels

Remember that through these channels you can obtain information about the FNA's management in a clear and timely manner.

PQRS registration

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Service points

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Supervised by Superintendencia Financiera de Colombia
Fondo Nacional del Ahorro

Main Service Points - Correspondence

65th Avenue #11-83, Puente Aranda, Bogotá - Colombia

Monday to Friday, 8:00 a.m. to 4:00 p.m.

Saturday, 8:00 a.m. to 1:00 p.m.

ICONTEC Certification

Main Headquarters

65th Avenue #11-83, Puente Aranda, Bogotá - Colombia

Phone: 601 307 7070

National line: 01 8000 52 7070 or from your cell phone free at #289 for mobile operators

Legalization line: 01 8000 23 3362

Anti-corruption line: 01 8000 112669 - 601 420 1686

Judicial notifications:

notificacionesjudiciales@fna.gov.co

Control entities:

entesdecontrol@fna.gov.co

Download our app

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Last update

July 11, 2026

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GOV.COColombia.COBicentennial Group
Fondo Nacional del Ahorro

Main Service Points - Correspondence

65th Avenue #11-83, Puente Aranda, Bogotá - Colombia

Monday to Friday, 8:00 a.m. to 4:00 p.m.

Saturday, 8:00 a.m. to 1:00 p.m.

ICONTEC Certification

Main Headquarters

65th Avenue #11-83, Puente Aranda, Bogotá - Colombia

Phone: 601 307 7070

National line: 01 8000 52 7070 or from your cell phone free at #289 for mobile operators

Legalization line: 01 8000 23 3362

Anti-corruption line: 01 8000 112669 - 601 420 1686

Judicial notifications:

notificacionesjudiciales@fna.gov.co

Control entities:

entesdecontrol@fna.gov.co

Download our app

GET IT ONGoogle Play
Download onApple Store
Available onAppGallery

Last update

July 11, 2026

Social media

InstagramFacebookTwitterTik TokYoutubeLinkedin
GOV.COColombia.COBicentennial Group
Supervised by Superintendencia
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