Death of the Member
Remember that this documentation is in addition to the mandatory documentation required for the withdrawal.
Steps to follow
Required documentation
Select the relationship with the deceased member to view the required documents:
Required documents
Severance Withdrawal Request Form. Original format, properly filled out (in the appropriate fields, as applicable), with no cross-outs or corrections, with the signature and fingerprint of the beneficiary submitting the request.
ID document. (Cédula de ciudadanía, identity card, foreign citizen ID card, or passport with valid visa). Photocopy of both sides for the deceased financial consumer and the beneficiaries.
Civil Death Record. Copy of the document issued by a notary from the original document.
Out-of-court declaration. Original document. Summary information from two (2) witnesses (outside the family) with signature recognition certifying who the sole beneficiaries are, identifying them by ID document and precise names.
Letter requesting notice of publication of edicts. When the deceased financial consumer has no active employment relationship, the beneficiary must submit a letter notifying of such situation.
Notices (Edicts) Art. 212 C.S.T. Publications by newspaper, radio, or municipal edict certifying the dissemination.
Bank certification and/or authorization for payment at counter. Issued no more than 30 days prior, with account number or disbursement authorization.
Heir declaration. Original of document authenticated before a notary, for each of the beneficiaries, or a single document signed by each of the applicants, under oath.
Civil birth record of the children. Authentic copy of the corresponding document, as applicable. For those born before June 15, 1938, an ecclesiastical baptismal record is required; a civil record if born after.
Note: In cases involving underage children in the custody of persons other than their parents, a conciliation record before the Colombian Family Welfare Institute, Family Police Station, judicial ruling, or by competent authority indicating who exercises custody of the minor must be attached.
Additional documentation in case of:
Accounts with garnishments (Letter)
Accounts with external pledge
Mortgage loan and/or education loan through Severance Fondo Nacional del Ahorro S.A.
Remember that
- 1
When submitting the request documents, you must present your original ID document.
- 2
Complete completion and delivery of the documentation will enable us to review and process your request swiftly and to provide a timely and efficient response.
- 3
For Severance withdrawal procedures, documents will be received at Fondo Nacional del Ahorro S.A. one month after the publication of the second edict notice.
- 4
Remember that the issuance date of the authenticated documents must not exceed 3 months at the time of submission.
- 5
If the Severance balance is equal to or greater than 50 times the Current Legal Monthly Minimum Wage (SMMLV), a judgment or public deed from the succession proceeding will be required for its delivery, and the distribution will be made in accordance with the terms stipulated therein.
- 6
Pursuant to internal policy, Fondo Nacional del Ahorro S.A. establishes 45 business days to process the payment of Severance and/or AVC, counted from the day after the request is submitted in the entity's information system and once the requirements indicated in the DOCUMENT LIST FOR DECEASED MEMBER SEVERANCE AND/OR AVC WITHDRAWAL REQUEST have been met.