Channels
Channels are the places where you can access our products and services.
Website
Fondo en Línea Personas (FELP) is the National Savings Fund platform designed to facilitate access to information and account inquiries for registered affiliates and employers. Through this tool, users can perform various tasks, such as:
- Request and change the service password.
- Update personal data.
- Check the status of procedures and accounts.
- Print certificates and statements.
- Download and print invoices and payment receipts.
- Make online payments.
- Request withdrawals of severance pay and voluntary savings.
All this conveniently and efficiently, from anywhere and at any time.
To ensure security when using FELP, keep the following in mind:
Our website:
Access only through https://www.fna.gov.co. Before entering, make sure the site address starts with "https:" instead of "http:". The additional "s" indicates that the connection is encrypted and secure. Also, verify that a padlock or "Secure" label is displayed in the browser's address bar.
Use a secure connection:
Avoid accessing from public Wi-Fi networks. If possible, use a virtual private network (VPN) for greater protection.
Access from trusted devices:
Do not log into Fondo en Línea from public or shared computers.
Create strong and unique passwords:
Use robust passwords, such as phrases that are easy to remember but difficult to guess. Here you can learn to create passphrase-type passwords.
Disable automatic password saving:
Do not allow the browser to remember your access password, especially on shared devices.
Always log out:
When you finish using FELP, make sure to log out properly, especially if you used a shared device.
Keep your device and software updated:
Enable automatic updates for your operating system and installed applications to ensure greater security.
Service points
In-person channels are the places where you can access our products and services. We have an extensive network of service points distributed throughout the country.
Social media
The official social media accounts of the National Savings Fund (FNA) are:
FNA recommendations to prevent fraud and protect your personal information against suspicious emails.
denuncia@fna.gov.co
Through the website under the TRANSPARENCY tab and the REPORT SAFELY link
Go to https://caivirtual.policia.gov.co/denucie, enter your names, surnames and an email. You can chat with authorities and report your situation.
