Withdrawals
Withdraw your AVC quickly and securely with the options that best fit your needs.

Withdrawals through Fondo
en Línea and App
Steps to follow at service points



Required documentation
Important notes
Fondo Nacional del Ahorro S.A. will apply authentication mechanisms for withdrawals through in-person and virtual channels such as Fondo en Línea.
You can track your request at: • Our service points nationwide. (Service points: /atencion-ciudadano/puntos-atencion) • By phone, dialing 307 7070 in Bogotá or the national toll-free line 01 8000 52 7070.
Intended for Colombians and foreign nationals who meet the required conditions:
Temporary Protection Permit (PPT).
Special Stay Permit (PEP).



