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​Strategic Plan 2015 - 2019

​​​​​​​​Taking into account the national financial context related to housing, and the aim of this entity to achieve excellence in management, the Fondo Nacional del Ahorro decided to improve its strategic planning

Consequently, according to the new focus based on quality standards and higher goals, the continuous improvement and the fulfilment of the set objectives can be guaranteed. The new planning appears as a reaction to the promise made to the affiliates, employees, construction companies and government institutions.

This commitment to improve has boosted new skills, allowing the FNA to resist the financial environment and find new paths, adapted to the needs of the clients. All this in order to contribute to the welfare of Colombian people, by transforming the savings into housing and education for their families.

Mission

To contribute to the people's welfare, and transform the savings into housing and education for their families

Vision

Be the leading organization to promote access to Social Housing, in 2019

Value promises

To our clients: We offer fast access to Housing and Education credits, with the best conditions and market rates.

To the employers: We offer timely assistance for their employees and a permanent support to their life quality improvement, thanks to our programs of credits and savings.

To the building companies: We give them financial competitive conditions and support in their marketing projects, by offering individual Housing credits.

To the government institutions: We support them in the execution of the programs quoted in the Development National Plan, addressed to housing and education.

Values

Honesty

Acting always based on the truth. Performing the duties with transparency and righteousness, and always favouring the public interest.

Respect

Valuing and treating the people in a dignified way, with their virtues and defects, without taking into account their job, origins, title or any other condition.

Commitment

Being conscious of the role as public servants and be willing to understand and solve the needs of the people that are concerned. The aim is to improve their well-being.

Diligence

Fulfilling the duties of the job title in the best way, which means reacting to them with attention, promptness, expertise and efficiency, in order to optimize the State resources.

Justice

Acting impartially. Assuring the people's rights with equity, equality, and no discrimination.

Passion for the service

Guiding our job and actions towards serving our clients, and satisfying their needs.

 Perspectives

Customers – Market (in order to satisfy the needs of our clients)

  • To increase the number of Housing beneficiaries.

  • To increase the number of Education beneficiaries.

  • To boost the saving skills as a strategy to access housing and education.

 

Innovation and efficiency (in order to seek higher efficiency and effectiveness in the FNA processes)

  • To create business efficiency through efficient processes and the strategic use of technology.

  • Strategic Capital (to optimize the staff management and contribute to the development and rise of productivity and competitiveness).

  • To fully restructure the staff.

  • To socialize in a unified manner the strategic redirection to all the FNA staff.

  • To redesign and introduce a selection policy, adapted to the business needs.

  • To count on public employees with the appropriate skills, fitting the profile of each position and its financial work  (to guarantee the FNA financial sustainability)

  • To guarantee the financial sustainability, based on a proper profitability.

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